Experienced Resources provides health care organizations immediate leadership support to accomplish mission critical work. We achieve this by carefully matching the client’s needs to our team of experienced leaders and supporting the engagement from start to finish.

For more information contact:

Mary Christensen,
President & CEO, Co-Founder

Email: mchristensen@experiencedresources.net
Direct: 952.358.6143

Surgical Services Project

Client Challenge

Driven by low patient volumes and physician underutilization, this outpatient surgery center had recently relocated to a new specialty center within the system hospital. While searching for a new manager, the hospital engaged Experienced Resources to help improve overall workflow, clarify staff roles, and shift the culture to be more efficient, flexible, and collaborative with their hospital partner.

Core Values Required

In assessing the Client's situation, it was determined that this project would require a distinct set of core values; Accountability, Communication, Expertise, Leadership, and Quality.

Our Solution

Experienced Resources matched the Client and project requirements to a seasoned Nursing Leader with 20+ years of experience in Surgical Services leadership.  During the course of the engagement, the Experienced Resources Leader:

In some instances, the leader's recommendations were implemented immediately while other improvements were documented for the incoming permanent leader.     


A comprehensive report (including findings and recommendations) was delivered to the leadership team. As the case load volume increased, productivity improved and the staff became more efficient in room turnovers. Roles and responsibilities were clarified with staff performing appropriate duties. The scheduling system began running more smoothly and resources were utilized effectively.