Experienced Resources provides health care organizations immediate leadership support to accomplish mission critical work. We achieve this by carefully matching the client’s needs to our team of experienced leaders and supporting the engagement from start to finish.

For more information contact:

Experienced Resources
600 Inwood Avenue North
Lake Elmo Bank Building, Suite 260 
Oakdale, MN 55128
952-888-4635
info@experiencedresources.net

Mary Christensen,
President & CEO, Co-Founder

Email: mchristensen@experiencedresources.net
Direct: 952.358.6143

Medical Group Division of Large Health Care System Interim Nurse Leader

Client Challenge

Clinic leadership changes and a series of new pilot programs caused deterioration in employee morale and strained relationships. The newer nursing supervisors were lacking the skills and knowledge required to be effective leaders. In addition, the clinic was in urgent need of improving their quality and employee engagement scores.

Core Values Required

Expertise; Accountability; Communication; Professionalism; Compliance

The core values required for this interim role included the skill, confidence and professionalism to achieve results in the near term and help position the organization for long-term stability. It entails assessing situations and processes, then engaging staff and physicians as much as possible in designing and implementing solutions to improve overall efficiencies and ensure successful pilot programs.

Our Solution

Experienced Resources matched the client to a nursing leader with 20+ years’ experience in the key areas of evaluating staff, developing nurse leaders, assessing processes, and engaging providers in training and communication around point of care.
Assignment length: 6 months

Results

The interim nurse leader was able to influence a noticeable improvement in the clinic culture. She brought a calming leadership style to a tenuous work environment and provided much-needed expertise, coaching, and advice to the staff. During the course of the assignment, quality and engagement scores improved. The interim leader also assisted in the selection and development of new nursing leaders which left the organization well-positioned for future success.