Experienced Resources provides health care organizations immediate leadership support to accomplish mission critical work. We achieve this by carefully matching the client’s needs to our team of experienced leaders and supporting the engagement from start to finish.

For more information contact:

Experienced Resources
600 Inwood Avenue North
Lake Elmo Bank Building, Suite 260 
Oakdale, MN 55128
952-888-4635
info@experiencedresources.net

Mary Christensen,
President & CEO, Co-Founder

Email: mchristensen@experiencedresources.net
Direct: 952.358.6143

Critical Access Regional Hospital
Interim Chief Nursing Officer

Client Challenge

A history of weak nursing leadership coupled with a state investigation of a complaint against a surgeon contributed to broad-based tension and the need for seasoned leadership. The situation required an immediate and thorough review of the surgery area, followed by a focused set of recommendations and a decisive plan of action.

Core Values Required

Expertise; Teamwork; Accountability; Decisiveness; Quality

The crucial core values required for this assignment represent a balancing act between analysis and decisiveness. The interim CNO will need demonstrate an ability to assess, direct, and manage with authority all within a spirit of teamwork. A high level of Expertise coupled with a certain degree of self-assurance will enable the leader to quickly establish credibility among physicians and staff.

Our Solution

Experienced Resources matched the client and their interim requirements to a 20+ year nursing leader who was well-prepared and eager to tackle a challenging set of problems.
Assignment length: 6 months

Results

The interim CNO used her experience in managing similar type situations and wisely tapped into under-utilized talent within the organization to create a sense of empowerment while driving the immediate change needed. Through the course of this assignment, a host of internal problems were addressed including a positive shift in the culture, accountability being restored, and the nursing department stabilized. These accomplishments captured the attention of the hospital board and in the final stage of the assignment, a strong permanent CNO was put in place with the help of the interim leader.